Returns

We want you to be delighted with your purchase from Feet For Life. You have 30 days to return your purchase for a refund. Until you’ve decided to keep it, please refrain from wearing it outdoors. Shoes with visible wear cannot be returned, so we encourage you to:

  • Please walk on carpeted surfaces when trying out your shoes at home.
  • Avoid wearing your new shoes for prolonged periods until you’ve decided that your purchase is right for you and intend to keep them.
  • No refunds will be given for returned used merchandise that looks worn.
  • If you need to return your purchase for a refund, please note the following:
  • Please email us at info@feetforlifeonline.com within 30 days of the original purchase date to request confirmation email approval. Please ship your purchase to us within seven days of receiving the email approval. No returns will be accepted without prior authorization.
  • If returning a pair of shoes to us, please do not use the shoe box as your primary shipping box. Affixing tape, postage, or an address label to the shoe box will result in a $10.00 re-boxing fee, which will be deducted from your refund. Shoes or items not returned in the original box or that came back in a damaged box, including but not limited to boxes with writing or tape on them, will result in a $10.00 re-boxing fee, which will be deducted from your refund.
  • Once we’ve received your new/unworn purchase, we will issue a refund within seven days. Please note that shoes or products shipped free of charge will incur a $15.00 handling and restocking fee per item, which will be deducted from your refund.
  • We will repair or replace any product due only to a manufacturer’s defect within 60 days of the original purchase date. We do not accept any product back after 60 days. If you believe a product is defective, please immediately email us at info@feetforlifeonline.com within 60 days of the original purchase date to receive an email authorization. Please include your receipt, and ship it to us within seven days for evaluation. No returns will be accepted without prior approval.